Canny is known for its feature-rich platform — with usage-based pricing that starts around $19/month and scales with the number of tracked users. That can add up quickly as your product gains traction, and full white-labeling is reserved for higher-tier plans. Feedbask delivers the essentials without bloat: a free widget, clear flat pricing and a clean interface to collect feedback, bug reports and feature requests fast.

| Category | Feedbask | Canny |
|---|---|---|
| Free plan with widget | ||
| Custom widget placement & appearance | ||
| Public feedback & roadmap pages | ||
| Device-specific targeting | ||
| Feedback types (bug, review, feature, etc.) | ||
| Up to 500 feedback/month (on Growth plan) | ||
| Notification system |
Real feedback from users who've experienced frustrations with Canny
"Canny’s pricing switched to usage-based and gets expensive as tracked users grow."
— Shayan (Dev.to)
Read source →"Canny’s upgrade can be $400+/mo according to competitor roundups — tough for startups."
— Frill comparison page
Read source →"White-label/branding removal not available on lower tiers; restricted to higher plans."
— Feature Upvote blog
Read source →"Costs scale quickly by tracked users (e.g., 500–1,000 users can run into hundreds per month)."
— UserJot pricing analysis
Read source →Feedbask’s Starter plan is $33/month for up to 250 feedback/month and Growth is $49/month for up to 500 feedback/month, with no per-user fees. Canny’s paid plans start low but scale with “tracked users,” which can get expensive as engagement grows.

Both products include a widget on the free plan. With Feedbask you can start collecting up to 10 responses/month for free right away.

Feedbask never shows our branding on your site and lets you control colors, placement and modules. With Canny, full white-label (removing their branding) is limited to higher-tier plans.

Feedbask automatically notifies voters when ideas are updated and includes public roadmap and feedback pages. Canny also supports voter emails and public roadmaps; advanced automation may require higher tiers or integrations.

Get answers to frequently asked questions about Feedbask vs Canny
Yes. Collect up to 10 responses per month using the free widget and test all core functionality before upgrading.
Yes. Feedbask automatically notifies voters when an idea is updated. Canny also sends voter emails on status changes by default.
With Feedbask, yes — we never add our branding to your site. Canny’s full white-labeling is limited to higher-tier plans.
Absolutely. Paste a script tag on your website and you're ready to collect user insights in minutes.